


Apologizing is a Skill
How many times have you received an inauthentic or thrown together apology that lands flat? An apology that missed the mark and left you feeling worse than before the conversation of forgiveness even started? Probably a lot. The thing is, many of us don’t have the...
How to Respond When Someone Says “You’re Too Sensitive”
“You’re too sensitive.” How many times have you heard that one? It usually happens when you call someone out on their behavior, you are setting a boundary, or you’re simply sharing how something has impacted you. These are the most common phrases sensitive people...
What to Say (and Not Say) to Someone Who is Hurting
It’s safe to say we have good intentions when it comes to meeting someone’s needs when they’re hurting. Stress, heartache, death of a loved one, divorce, illness, job loss and even now, the stress of moving through a pandemic. However, in our effort to make a...